Creating meaningful emotional connections between brands and consumers

Marketing Psychology

Brands don’t enter markets. They enter cultures

Consumer behaviour insight and market-entry strategy for brands entering or growing in Australia.

Where brands lose customers in new markets

Most brands assume what works in one market will translate to another.
It doesn’t.
Customers interpret brands differently depending on context, particularly when it comes to trust, tone and decision-making.
When that alignment is off, customers don’t reject the product.
They hesitate.
And hesitation is where most revenue is lost.

 

 

Consumer Decision Audit (Australia)

I review how your brand is showing up and identify where customers hesitate in the decision process.

What I assess: 

messaging and positioning

local market perception

where trust is gained or lost

consumer hesitations

What you get: 

target consumer behaviour insights

clearer path to conversion

specific recommendations

strong market alignment

Mel - Studio

Consumer Behaviour & Market Entry Strategist

I work at the intersection of consumer behaviour and marketing, helping brands understand not just what customers say – but how they actually decide.
My experience spans, commercial marketing, behavioural insights, and teaching consumer behaviour at university level.

Who I work with:

  • International brands entering Australia
  • Founders expanding into new markets
  • Businesses with strong traffic but low conversion